If your payments are on hold due to a violation of Shopify’s Terms of Service, you will need to address the issue with Shopify’s support team. They will be able to provide you with more information on the specific violation and what steps you need to take to resolve the issue
All online merchants know that PayPal is a popular online payment platform that allows promising business owners to accept payments from customers worldwide.
It is a secure and convenient way for businesses to collect payment for their goods and services, without having to set up a traditional merchant account or deal with the complexities of accepting payments through other payment methods.
However, PayPal may put funds on hold for up to 21 days to protect against fraud and other issues. This is a common practice in the payment processing industry such as PayPal as it is intended to ensure that there are sufficient funds in your account to cover any potential chargebacks or disputes.
How Long PayPal Holds your money may depend on various factors, such as the seller’s transaction history, the type of product or service being sold, and the Seller — buyer’s history with PayPal.
However, when your Payment has been held it doesn’t mean your doing something wrong. This is just also the way to protect the Seller from any fraudulent transactions. Once the hold period has expired and there are no issues with the transaction, the funds will be released and made available for withdrawal or use.
With our Previous Articles here are some reasons why PayPal withheld your funds.
PayPal may hold your funds if they suspect any fraudulent or unauthorized activity on your account. For example, if there are suspicious login attempts or transactions that do not match your usual spending patterns.
PayPal may limit your account if you have violated their policies or terms of service. This could include selling prohibited items or engaging in prohibited activities, and they may hold your funds until the issue is resolved.
Disputes and claims
If a customer files a dispute or claims against you, PayPal may hold the funds until the dispute is resolved, and the issue is settled.
If you are involved in high-risk transactions, such as selling high-value items or conducting transactions with users from high-risk countries, PayPal may hold your funds as a security measure. You are Engaging in selling high-risk items/ products
There are a few ways you can access your PayPal money faster
Add Tracking Details — Always use PayPal Approved Couriers, below are the steps on how you can add tracking details to your account.
- Log in to your PayPal account and go to the “Activity” tab.
- Find the transaction you want to add tracking information to and click on it.
- On the transaction details page, click the “Add Tracking Info” button.
- Enter the tracking number and shipping carrier information.
- Click “Save” to add the tracking information to the transaction.
We all know that your PayPal Tracking Information can be added manually, however, it’s a tedious and complicated process.
Not everyone finds it simple to submit tracking information for each order, it is strongly advised to use a Shopify plugin solution such as PALTRACK that automatically submits tracking information to your PayPal account Autopilot.
Another way is Posting real photos when selling items online. This is a great way to provide potential buyers with a clear understanding of the condition and quality of the item they are interested in purchasing.
Above all, Customer satisfaction is the most important metric for any business, as satisfied customers are more likely to be loyal, make repeat purchases, and recommend the business to others. To achieve customer satisfaction, businesses need to focus on understanding and meeting the needs of their customers.